To meet the needs of the most demanding clients and the ones who care about the quality of their company’s answering service, in their own IVR systems, Call Center services or communication servers, Mediafone provides personalized message services through vocal guides.
 

The vocal guides are customized messages to the IVR systems, Call-centers or communications servers which accept audio files (mp3 or wav).
 

The messages are prepared according to the special needs of each client to the implementation in their system.
 

To produce the vocal guides, our company has its own digital studio, professional editors for the conceptualization of the texts (when necessary), professional broadcasters recognized by the Portuguese media and natives of others countries, exclusive music that can be used as background and ability on the deliver of the files.
 

Main characteristics of this service:
 

- Personalized messages to implementation on IVR systems or call centers trough audio files (mp3/wav);
- Suggestion of a text made by editors (when necessary);
- Choice of broadcasters;
- Several languages;
- Exclusive music;
- Own digital studio recordings – Mediafone;
- Ability on the deliver of the files.
 

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