Don’t leave your client holding in silence; use that time to promote your products and services with the Customized Phone Holding.

This new telephonic channel has a unique feature that allows you to transform the disadvantage of holding on line to a moment of advantage with an extremely low cost. It enhances the relationship with the customers through, messages that tell informations about the company, it strengthens the brand image and the relationship business/customer, increases the idea of our products and services and increase sales and decrease the feeling of waiting.
 

Mediafone strengthens your company’s image, with institutional, informative or advertising messages, so that you can take your clients calls with quality.
 

These messages can be characterize in two different ways:
 

- Informational – With institutional information of the company, including its values, vision, activity, schedules, location and more.
- Advertising – This one promotes brands, products and services.
 

All of the customized messages are recorded by professional broadcasters that are recognized by the Portuguese media and natives of others countries to guarantee the other languages.
 

The customer selects the voice that he wants and is always invited to participate at recordings in the studio of Mediafone.
 

For this service, our company has professional editors to give you a suggestion of the text, exclusive music and composers of renown.
 

The main characteristics of this service are:
 

- Digital Equipment or audio files (for call center that accept voice files);
- Personalized texts made by professional editors;
- Choice of broadcasters;
- 2 or 3 Languages;
- Exclusive Mediafone songs;
- Customized messages for holidays and campaigns - Christmas, New Year, Carnival, Easter, Holidays, Seasons;
- Facility for message exchange;
- Own digital studio recordings of Mediafone.
 

 Listen here

 Phone Holding 1

 Phone Holding 2